Terms of Service

Welcome to Madras Regency. By accessing our website, making a reservation, or using our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or booking accommodations with us.

1. Acceptance of Terms

By accessing this website or using any services provided by Madras Regency, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website and services.

2. Reservations and Bookings

All room reservations are subject to availability and confirmation by Madras Regency.

Guests are required to provide accurate and complete information during the booking process. Madras Regency reserves the right to cancel or refuse reservations containing false, misleading, or incomplete information.

Reservation rates, offers, and promotions are subject to change without prior notice.

3. Check-In and Check-Out

Standard Check-In Time: As specified during booking.
Standard Check-Out Time: As specified during booking.
Early check-in and late check-out requests are subject to availability and may incur additional charges.
Guests must present valid government-issued identification during check-in, as required by applicable laws and regulations.

4. Payments

All room charges, taxes, and applicable fees must be paid according to the booking terms.
Madras Regency reserves the right to modify room rates, service charges, and taxes without prior notice, subject to applicable laws.
Payments made through unauthorized persons, agents, or third-party websites are solely at the guest's risk.

5. Guest Responsibilities

Guests agree to:

Use hotel facilities responsibly and lawfully.
Respect other guests, staff members, and hotel property.
Avoid activities that may cause disturbance, damage, or inconvenience.
Comply with all hotel rules, safety instructions, and applicable laws.

Guests will be held responsible for any damage caused to hotel property due to negligence, misuse, or intentional actions.

6. Prohibited Activities

The following activities are strictly prohibited within the hotel premises:

Illegal activities of any kind.
Possession or use of prohibited substances.
Disturbing other guests through excessive noise or disruptive behavior.
Damage to hotel property or facilities.
Unauthorized commercial activities within the hotel premises.

Madras Regency reserves the right to refuse service or terminate a guest's stay for violations of these terms.

7. Limitation of Liability

Madras Regency shall not be liable for:

Loss, theft, or damage to personal belongings.
Service interruptions caused by circumstances beyond our control.
Delays, cancellations, or disruptions due to natural disasters, government actions, technical failures, or other unforeseen events.

Guests are encouraged to secure their valuables appropriately during their stay.

8. Website Usage

Users agree not to:

Attempt unauthorized access to website systems.
Distribute harmful software, viruses, or malicious code.
Use the website for unlawful purposes.
Copy, reproduce, or misuse website content without permission.

Madras Regency reserves the right to restrict access to users who violate these terms.

9. Third-Party Links

Our website may contain links to third-party websites for convenience and informational purposes. Madras Regency is not responsible for the content, policies, services, or practices of such external websites.

10. Privacy

Use of our website and services is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

11. Changes to Terms

Madras Regency reserves the right to update, modify, or replace these Terms of Service at any time without prior notice. Continued use of our website or services following such changes constitutes acceptance of the revised terms.

12. Contact Information

For questions regarding these Terms of Service, reservations, or hotel services, please contact Madras Regency through our official contact channels listed on our website.

Thank you for choosing Madras Regency. We look forward to providing you with a comfortable, safe, and pleasant stay.