Privacy Policy
Madras Regency welcomes you to our website and values the trust you place in us. We are committed to protecting your privacy and ensuring that any personal information shared with us is handled responsibly and securely.
Any personal information you provide, including your name, contact number, email address, postal address, identification details, and reservation information, will be treated as confidential and used only for legitimate business purposes related to your stay and our services.
Madras Regency assures you that your personal information will not be sold, rented, or disclosed to any third party except where necessary to provide our services, process reservations, comply with legal obligations, or protect our rights and interests.
We may collect and analyze aggregate website usage data, including visitor traffic patterns and browsing behavior, to improve our website performance, guest experience, and service offerings. Such information does not personally identify individual users.
From time to time, Madras Regency may conduct guest feedback surveys, promotional campaigns, or service improvement initiatives. Information collected through these activities may be used to enhance our services and improve customer satisfaction.
While we take reasonable measures to safeguard your personal information through appropriate security practices and technologies, no method of electronic transmission or storage is completely secure. Therefore, Madras Regency cannot guarantee absolute security against unauthorized access, misuse, or disclosure.
We reserve the right to revise, modify, or update this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and continued use of our website shall constitute acceptance of the revised policy.
When making a reservation through our website, telephone, email, or other booking channels, you may be required to provide personal information necessary to process and confirm your booking. Such information will be used solely for reservation management, guest communication, and service delivery purposes.
Our website may use cookies and similar technologies to improve user experience, remember preferences, and analyze website traffic. Cookies do not collect sensitive personal information. Users may choose to disable cookies through their browser settings; however, certain website features may not function properly as a result.
Madras Regency's website may contain links to third-party websites or booking platforms for your convenience. We are not responsible for the privacy practices, content, or security policies of such external websites and encourage users to review their respective privacy policies.
Important Notice
Madras Regency is a Family-friendly Hotel and does not provide spa, massage, wellness, or related services within the hotel premises.
Our focus is on offering comfortable accommodation, quality hospitality, and a pleasant guest experience
Beware of Online Scams
For your safety, please do not make any payments to individuals, agents, or third-party websites claiming to offer spa services, activities, or special packages on behalf of Madras Regency unless verified through our official contact channels.
Fraudsters may attempt to collect payments through unauthorized methods. Madras Regency will not be responsible for payments made to unauthorized persons or fraudulent websites.
Before making any payment or reservation, please contact our front desk or official booking channels for confirmation.
Thank you for your understanding, cooperation, and continued trust in Madras Regency.